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Frequently Asked Questions
What should I have ready?
Gather your clearest photos and a few words about your pet. See the photo guide for advice on angles, lighting and markings.
Can I request a certain pose or accessory?
Describe what you have in mind in your enquiry. Feasibility depends on the reference photos and the details of the piece.
How do I find out the price?
The price is confirmed individually after the proposed piece is reviewed. Ask about the total, currency and delivery to your destination before ordering.
What if I have a gift date?
Include the date in your enquiry. Ask for separate estimates for making and shipping the piece before committing to an occasion.
Does preparing an enquiry place an order?
No. The enquiry page helps you put your ideas into words. An order requires a separately agreed design, quote and confirmation.